A Wealth of Resources for an Impoverished Community
Madison, WI (September 29, 2016) – Demco Software today released a case study that reveals what drove Reading Public Library to launch a customized mobile app. As the leading mobile platform-as-a-service provider for libraries worldwide has seen with its other public library partners, the ever-rising increase in smartphone ownership has led to a demand for library services to expand onto mobile platforms. This trend extends beyond wealthy households as the Census Bureau reports that 80.9% of those living below poverty level have cell phones.
As one of the most impoverished cities in the country, Reading, PA is unique in that the services and resources its library provides are in many cases the only affordable education and entertainment options for its 88,000 residents. Reading Public Library took this into account and decided to launch a user-friendly mobile app for the many citizens who own a smartphone and may lack transportation to the library’s physical branches.
The app, which launched in July 2016, provides easy access to the library’s catalog and e-resources as well as their event calendar, locations and my account. Additional features such as BookLook™ and Barcode Wallet were uniquely developed by Boopsie to give patrons even more reasons to love their library and the app that makes its services just one click away.
“Our Boopsie app allows us to be much more connected to our patrons, particularly when our buildings are closed. With the app, we can be ‘open’ 24/7, there for our community whenever and wherever they need us,” shared Bronwen Gamble, Director of the Reading Public Library.
“A full 40.5% of Reading citizens live below the federal poverty line,” says Mary Casey, Director of Marketing at Demco Software. “These are the people who need the wealth of resources offered through their public library the most and this is the type of library that needs an affordable solution to make a difference in people’s lives. We’re excited for this chance to help the library make a positive impact and look forward to continuing to help Reading increase the value it offers its community.”