Summer 2019 Product Updates: Your Library’s Software Solutions Are About to Get Even Better
Summer is officially in full swing! While you’ve been deep in the throes of planning your summer library programs, our product management team has been working behind the scenes to plan upcoming enhancements to our room reservation and event management software solutions — SignUp, Spaces, and D!BS. In addition to some bug fixes and low-impact administrative improvements, here are some of the new features and enhancements we’re most excited to share.
Deeper Integration Across Room and Event Registration Systems
Our SignUp, Spaces, and D!BS customers have eagerly expressed a desire for deeper integration between their event and room management solutions. Upcoming SignUp and Spaces releases will deliver on that request.
The changes we have planned for later this summer will allow customers who are using Spaces, D!BS, and/or SignUp to schedule library closures from one place in their administrative dashboards. That closure will then apply across all three solutions. Historically, staff users would have had to schedule library closures in each product individually. This change will streamline event and room administration for your library staff, freeing them up to spend more time interacting with your patrons and community members.
The other integration-related enhancement we’ve planned is relevant to libraries using both SignUp and Spaces, our mediated room management solution. Later this summer, these users will benefit from an upgrade that will allow them to select the equipment they’d like included and the room layout when scheduling an event in SignUp.
One-on-One Appointments in SignUp
SignUp is a great tool for libraries hosting one-to-many programs and events, but we know that many of our public library customers want to extend their use of SignUp beyond that traditional scenario.
For example, several of our customers bring in accounting experts around tax time and allow members of the community to book one-on-one appointments with those professionals. Other libraries offer “Book a Librarian” services, whereby they make a member of their team available for one-on-one customized help using the library’s catalog, databases, or digital resources. Later this summer, SignUp will support these scenarios by allowing staff to easily set up and configure multi-slot, appointment-based events.
Library-Centric Changes to Room Reservation Cost Setup
Our event and room management solutions are unique, in that they’re designed specifically to support the workflows and needs of public libraries. The changes we’ve planned for Spaces this summer are no exception.
We understand that many of our public library customers may make rooms and spaces available for after-hours reservations. Because accommodating these after-hours requests requires additional staff time and administration, libraries often increase the reservation fees to recover the costs they incur. Our upcoming enhancements to Spaces will allow libraries to set up specific fee structures for after-hours room reservation requests to accommodate this need.
Additionally, we know that some public libraries must charge tax on room reservations. This summer’s Spaces release will also allow staff users to apply a tax to room reservations as a percentage against the room rental cost.
Independently Bookable Equipment in Spaces
Making your rooms available for public reservation is a great way to build library awareness and engagement in your community, but what about managing all the tools and equipment that reside inside your four walls?
For example, maybe your library’s makerspace is organized in stations and you’d like to make each station independently bookable in Spaces. Or, perhaps your library circulates nontraditional items, such as A/V equipment, yard games, or crafting kits, and you need a better way to keep track of these items. The new bookable equipment functionality in Spaces will make all these things not only possible but also easy for your staff and patrons to manage.
That’s Just the Beginning
The updates summarized here are just the highlights. Refer to our Knowledge Base for a more comprehensive list of updates as we release them across products.
To learn more about any of the upgrades above or to evaluate how our software solutions can help elevate your library’s community engagement strategy, contact us today.