How to Gather Patrons’ Insight on Your Mobile App Plans

You want to make your library’s services as easily accessible to your community as possible, and a mobile app seems like the perfect solution. But how do you make sure your app offers all of the features your patrons are looking for? One great way to get feedback from your community early on in your planning process is through a survey.

Download this guide to learn:

  • Choose an online survey tool that helps you collect the data you need on your limited budget
  • Determine which questions will offer insight into your community members’ unique needs for your app
  • Drive survey completions — by both those who are actively engaged with your library and those who are not just yet — so that the data you collect is statistically significant

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Kayla Fargo

As Demco Software's Marketing Director, Kayla champions our efforts to educate public libraries on the need for a robust community engagement strategy. She works alongside our other teams to ensure that Demco Software's solutions effectively complement and amplify libraries' community engagement efforts.