There are currently no reported issues with the online services and applications.
We are aware that some of our customers have been experiencing disruption to the email reminders and confirmations sent from SignUp, Spaces, and D!BS. We are currently working on a solution to this issue but please know it may take some time to resolve. We apologize for any inconvenience this email disruption may have caused.
Friendly, experienced and ready to help you.
We know you’re busy, and your patrons depend on you for a lot. So, whether you’re scheduling events, managing room booking, conducting seasonal reading programs — or all of the above! — your library software has to work. Period.
We have loads of free resources to help you get the most out of your Demco Software products. So, if you want to know how to perform a specific task, sign up for more product training, or simply peruse the FAQs, we’ve got you covered.
We handle all support questions on a “first come, first served” basis, unless the problem is urgent, (for instance, if your site is completely down.) Our caseloads have been fairly heavy lately; however we typically respond within one to three business days.
Take advantage of one of our regular product boot camps or Q&A sessions.